Skip to content

Scope of responsibility (operator, platform, users)

What this page is

A decision-focused description of how responsibility is commonly separated among:

  • Telegram (the platform)
  • A bot operator (the party running the bot)
  • End users (people interacting with the bot)

What this page is not

  • Legal advice
  • A guarantee of safety, compliance, or outcomes
  • A statement about any specific bot’s behavior

Definitions and scope

  • Platform: Telegram’s infrastructure, policies, and enforcement mechanisms.
  • Bot operator: The party who configures, deploys, or controls the bot’s code and data processing.
  • End user: A person who chooses to interact with the bot and provides inputs.

Decision points

  • Whether a bot exists for a given purpose
  • What features are enabled or disabled by default
  • What data is collected, stored, and shared
  • How the bot responds to sensitive or high-risk requests

Responsibility boundaries

  • Platform responsibility (typical)
  • Setting and enforcing platform-wide rules and abuse reporting channels
  • Providing technical primitives and access controls

  • Operator responsibility (typical)

  • Defining the bot’s capabilities, defaults, and safeguards
  • Communicating scope and limits of the bot to users
  • Choosing data retention and access controls for any data the operator stores

  • User responsibility (typical)

  • Choosing whether to use the bot and what information to provide
  • Using the bot within applicable rules and policies

These boundaries can overlap. When boundaries are unclear, state assumptions explicitly (for example: who controls hosting, who can access logs, and what features are enabled).

Typical evidence to document

  • Public description of the bot’s purpose and limits
  • Feature list and default settings
  • Data map: inputs, storage, retention, sharing
  • Abuse-handling approach (what is detected, what is blocked, what is logged)

Open questions

  • Who has operational control (keys, hosting accounts, admin access)?
  • What information is stored outside Telegram (if any)?
  • What user expectations are created by the bot’s wording and UI?